Priacy Policy

Effective date: 09 December 2024

Disclaimer

The contents of this website are provided as general information only.

Although provided in good faith and with due diligence, Valet Vault does not warrant the information contained on this website as being reliable, accurate and/or current. Accordingly, Valet Vault does not accept liability to any person or entity arising from the use of any content provided on this website or incorporated into it by reference.

Valet Vault does not guarantee that the information contained in this website are free from virus, faults or defects, and does not accept liability to any person or entity for any loss or damages suffered as a result of the use of information contained in this website which may result in viruses, faults or defects.

Privacy Policy

Valet Vault understands and appreciates how important it is to safeguard your personal information. This privacy policy explains how your personal information will be treated when you deal with us.

What type of personal information do we collect?
Valet Vault collects personal information that is necessary to provide services to you. We also collect personal information for our customer database and marketing requirements. Some examples of personal information that may be collected by us include names, address, identification, contact details, and bank account details.

How do we collect personal information?
Personal information is usually collected from you directly or from a person you have authorised to disclose your personal information to us.

Personal information used for marketing purposes is collected from forms filled out by individuals at our functions or sent to us by post or e-mail. We also collect personal information about prospective employees provided to us by recruiters or the individuals themselves.

If you forward information to us either electronically or as a hard copy document, we will collect that information and use it for the purposes for which you have provided it to us. When you visit our web site, our web site may store cookies which record details of your server address and your usage of our web site such as what pages you view and download from the web site. We use cookies only for internal management purposes and not to collect personal information. If you do not wish to use cookies, you can set your browser so that it will not accept them.

How your personal information will be managed
Valet Vault will take reasonable commercial steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons.
When using our website, you acknowledge that no data transmission over the internet is 100% secure. We strive to protect your personal information from misuse, loss and unauthorised access. However, you acknowledge that we cannot guarantee the security of any information you transmit to us over the internet or by email. Once we receive your transmission, we will take reasonable commercial steps to ensure its security.

We provide access to other websites by way of hyperlinks from our website. Those websites are not subject to Valet Vault’s privacy policy. You should make your own enquiries as to the privacy standards for any linked website.

We will, where commercially practicable and permitted by law, destroy or permanently de-identify personal information that is no longer needed.

How your personal information will be used
Valet Vault will use the personal information it collects to:

  • carry out administration related to those services;
  • notify our customers and other contacts about relevant developments and special offerings;
  • notify our customers and other contacts from time to time of alternative or additional services Valet Vault may provide; and
  • fulfill all legal and regulatory requirements of Valet Vault.

If you do not wish to receive information about additional products and services offered by Valet Vault, or updates about its developments, you can let us know by sending our Privacy Officer a message by post or e-mail at any of the addresses set out below.

Will my personal information be disclosed to a third party?
The personal information Valet Vault collects from customers and marketing contacts is strictly confidential. The personal information that Valet Vault collects will be used for the purposes for which it is collected.

Other than as described above, we will not disclose personal information without first obtaining consent to any third parties other than:

  • any contractor Valet Vault arranges to provide mailing services;
  • as we may be required to do by law.

Valet Vault will take reasonable steps to ensure that any personal information disclosed to a third party is protected by that party in accordance with the Privacy Act.

How you can access your personal information
On request, you may have access to your personal information held by Valet Vault, except in circumstances where access may be denied under the Privacy Act or other law. Examples of these circumstances are: – where providing access will pose an unreasonable impact on the privacy of another individual; – where providing access would be unlawful, would pose a threat to the life or health of an individual, may prejudice an investigation of possible unlawful activity, may prejudice enforcement of laws; or – where denying access is authorised by law.

To make a request for your personal information, please contact our Privacy Officer (contact details below). We will endeavour to respond to a request for personal information within 14 days.

If personal information is provided to you as the result of a request, you may be charged a fee for costs incurred in providing that information such as photocopying, administration and postage. If access is denied we will provide you with reasons for our decision.

How you can correct your personal information
If you believe that the personal information we hold about you is inaccurate, incomplete or not up-to-date please let us know. Provided we agree with you, we will correct it. If we do not agree with you, we will place a statement of what you allege is correct where that information is kept and accessed.

Will this privacy policy change?
We reserve the right to change this privacy policy at any time by publishing the varied privacy policy on our web site. The varied policy terms will apply from the date they are posted on our web site. You accept that by doing this, Valet Vault has provided you with sufficient notice of the variation and agree you will be provided with no separate notification.

How to contact us
If you have any queries or complaints in regard to our collection, use or management of your personal information, please contact us at:

Privacy Officer | Valet Vault
68 Nuwarra Road, Moorebank, Sydney
M: 0427 155 620 (whatsapp)
E: admin@valetvault.com.au

If you have any further queries or concerns, please contact the Privacy Commissioner or visit the Privacy Commissioner’s web site at www.privacy.gov.au.